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Frequently Asked Questions
How is KoKo different from other credit card comparison sites?
KoKo is privacy-first and AI-driven. We don't require bank account connections or store sensitive financial data. Our platform provides AI-powered insights to help you understand which cards are best for your needs without compromising your privacy.
Is KoKo really free to use?
Yes! Card search and comparison features are completely free. We may introduce premium features in the future for card management, but our core card discovery tools will always be free.
Do you store my credit card information?
No! We do NOT store credit card numbers, bank account information, or login credentials. For card management (coming soon), we only store card names and general spending patterns. See our Privacy Policy for details.
How accurate is the card information?
We aggregate data from public sources and use AI to keep information current. However, card terms, fees, and benefits can change. Always verify details directly with the card issuer before applying.
Do you make money from card applications?
Currently, KoKo does not use affiliate links or earn commissions from card issuers. We're focused on building the best credit card search and management platform. Our monetization model may evolve in the future, but we'll always be transparent about it.
When will Manage My Cards features launch?
We're working hard on bringing card management features to you! Join our waitlist to be the first to know when we launch.
Can you help me apply for a credit card?
KoKo is an educational and informational platform. We help you discover and compare cards, but we don't process applications. You'll apply directly through the card issuer's website.
I found incorrect card information. How do I report it?
Thank you for helping us maintain accuracy! Please email us at team@kokofinance.net with details about the card and the incorrect information. We'll investigate and update it promptly.
How do I delete my waitlist information?
Email us at team@kokofinance.net with the subject "Delete My Data" and we'll remove your information within 48 hours.